Triprise Private Limited
Effective Date: 10 August 2026
Last Updated: 10 August 2026
This Refund Policy explains when refunds may be available for bookings made through Triprise Private Limited (“Triprise”) and how refund requests are processed.
Triprise acts as a booking facilitator and intermediary. Refunds depend on the policies of the relevant airline, hotel, homestay, farm stay, tour operator, or other service provider.
1. General Refund Principles
All refunds are subject to the fare rules, rate plan, cancellation policy, and terms of the relevant supplier.
Some bookings may be fully refundable, partially refundable, or completely non-refundable.
Refunds are processed only after the supplier confirms eligibility and the refund amount.
Triprise service fees, convenience fees, payment gateway charges, and administrative charges may be non-refundable.
Refund eligibility must be requested within the time period specified by the supplier or applicable fare rules.
2. Flight Ticket Refunds
Flight refunds are governed by the airline’s fare rules and conditions of carriage.
Refund Eligibility
A refund may be available only if:
The fare rules permit cancellation or refund.
The airline approves the refund request.
The ticket is cancelled before departure, where required.
The booking is not classified as non-refundable.
Non-refundable Charges
The following may not be refunded:
Airline-imposed cancellation or no-show charges.
Non-refundable fare components.
Triprise service or convenience fees.
Payment gateway or transaction charges.
Taxes or surcharges, where the airline does not permit their refund.
Refund Timelines
Refund timelines vary based on the airline, payment method, bank processing cycle, and BSP settlement process.
Typical timelines may range from 7 to 30 working days after airline approval, but some refunds may take longer. Triprise is not responsible for delays caused by airlines, banks, or payment providers.
3. Hotel, Homestay, and Farm Stay Refunds
Refunds for accommodation bookings depend on the property’s cancellation and refund policy.
Flexible bookings may allow partial or full refunds if cancelled within the permitted period.
Promotional, discounted, advance-purchase, or special-rate bookings may be non-refundable.
Early check-out, unused nights, and unutilized services may not be refundable.
No-show bookings may result in forfeiture of the full booking amount.
4. Refund for Supplier-Initiated Cancellations
If an airline, hotel, homestay, farm stay, or other supplier cancels a confirmed service:
Triprise will request a refund from the supplier where applicable.
The refund amount will depend on the supplier’s policy and the amount actually received by Triprise.
Triprise will process the eligible refund after receiving the supplier’s confirmation.
Triprise is not liable for compensation, alternative arrangements, or losses caused by the supplier’s cancellation, unless explicitly agreed in writing.
5. Duplicate or Incorrect Payments
If a customer is charged more than once for the same booking due to a technical or payment-gateway error, the excess amount will be refunded after verification.
Customers should report duplicate payments promptly with the booking reference, transaction ID, payment screenshot, and date of transaction.
6. Refund Method
Refunds will generally be processed to the original payment method used for the booking.
Credit/debit card payments are refunded to the same card.
UPI payments are refunded to the same UPI ID or linked account.
Net-banking payments are refunded to the originating bank account.
Offline or bank-transfer payments may require verification of the customer’s bank details.
Triprise does not normally issue refunds in cash or to a different person/account unless required by law or approved in exceptional circumstances.
7. Refund Request Process
To request a refund, contact Triprise with:
Booking reference or e-ticket number
Registered name and contact details
Reason for refund
Payment transaction details
Supporting documents, if applicable
Refund requests may be sent to ceo@triprise.in.
Triprise will review the request, coordinate with the supplier where required, and communicate the outcome to the customer.
8. Charges Deducted from Refunds
Where applicable, the following may be deducted before refund processing:
Airline, hotel, or supplier cancellation charges
No-show charges
Triprise service or convenience fees
Payment gateway charges
Currency-conversion losses, where applicable
Administrative or processing fees
The final refund amount will be communicated after supplier confirmation.
9. Contact for Refunds
Triprise Private Limited
Chilakaluripet, Guntur District,
Andhra Pradesh, India – 522616
Email: ceo@triprise.in
Website: https://triprise.in