Triprise Private Limited
Effective Date: 10 August 2026
Last Updated: 10 August 2026
These Terms and Conditions (“Terms”) govern your access to and use of the Triprise website, mobile platforms, payment services, and any travel-related booking or facilitation services provided by Triprise Private Limited.
By accessing, browsing, enquiring, or making a booking through Triprise Private Limited, you confirm that you have read, understood, and agreed to be bound by these Terms.
1. Company Information
Legal Entity: Triprise Private Limited
Registered Office: Chilakaluripet, Guntur District, Andhra Pradesh, India
Business Activity: Travel booking, reservation, and facilitation services
Website: https://triprise.in
Email: ceo@triprise.in
2. Applicability
These Terms apply to:
All domestic and international customers using Triprise services.
Bookings for flights, hotels, farm stays, homestays, holiday packages, and related travel services.
All payments made through the Triprise platform, whether online or offline.
Any communication, enquiry, amendment, cancellation, or complaint relating to a booking.
3. Role of Triprise
Triprise Private Limited acts solely as a booking facilitator, intermediary, and agent between the customer and independent travel service providers.
Triprise does not own, operate, manage, or control airlines, hotels, resorts, farm stays, homestays, transport operators, insurance providers, or other suppliers. All travel services are provided by independent third parties under their own terms, conditions, policies, and procedures.
Triprise shall not be responsible for the acts, omissions, defaults, negligence, or misconduct of any third-party service provider.
4. Eligibility
By using Triprise services, you confirm that:
You are at least 18 years of age.
You have the legal capacity to enter into a binding contract.
You are authorised to make bookings and payments using the payment method provided.
All personal, travel, and payment information submitted is accurate, complete, and current.
Bookings made on behalf of other travellers must be made with their consent, and the person making the booking remains responsible for compliance with these Terms.
5. Bookings and Confirmation
All bookings are subject to availability at the time of request and confirmation.
A booking is considered confirmed only after the applicable payment has been received and Triprise has issued a confirmation voucher, e-ticket, booking reference, or equivalent confirmation.
Prices, availability, and booking conditions may change before confirmation.
Customers must carefully review all booking details immediately upon receipt, including passenger names, travel dates, destinations, room types, inclusions, and contact information.
Triprise shall not be liable for losses arising from a customer’s failure to verify booking details.
6. Pricing and Payments
Unless otherwise stated, all prices are displayed in Indian Rupees (INR).
Listed prices may exclude applicable government taxes, airport charges, airline surcharges, fuel surcharges, local levies, resort fees, tourism taxes, or other additional charges.
For international bookings, currency conversion rates, bank charges, and foreign-exchange fluctuations may affect the final payable amount.
Payments are processed through secure third-party payment gateways.
Triprise does not store customers’ complete card numbers, CVV, UPI credentials, or banking passwords.
Triprise may charge service fees, convenience fees, processing fees, or cancellation/administration fees, where applicable.
7. Flight Bookings
7.1 Airline Rules
All flight tickets are subject to the fare rules, baggage policy, schedule, and conditions of carriage of the respective airline.
Changes, cancellations, refunds, name corrections, date changes, upgrades, and no-show charges are governed strictly by the applicable airline policy.
7.2 BSP Settlement and Discrepancy Reporting
For flight tickets issued in India, settlements may be processed under the IATA Billing and Settlement Plan (BSP), which operates on daily settlement cut-off timelines.
Customers must verify all ticket details immediately after issuance, including:
Passenger name and spelling
Travel date and time
Departure and arrival sectors
Fare basis, cabin class, and taxes
Baggage allowance and ticket conditions
Any discrepancy must be reported to Triprise before 00:00 IST on the same calendar day of ticket issuance.
After BSP settlement, corrections, modifications, cancellations, or refunds may be restricted and will be governed solely by airline and BSP rules. Triprise shall not be liable for limitations imposed after settlement.
7.3 Schedule Changes and Disruptions
Triprise is not liable for:
Flight delays or cancellations
Schedule or aircraft changes
Missed connections
Denied boarding
Overbooking
Strikes, weather disruptions, technical faults, or other airline-related events
Customers should contact the airline directly for immediate assistance during travel disruptions, while Triprise may provide reasonable facilitation support where possible.
7.4 Flight Refunds
Refund eligibility depends entirely on the airline’s approval and fare rules.
Service fees, convenience fees, payment gateway charges, and non-refundable fare components may not be refunded. Refund timelines depend on airline processing, BSP settlement cycles, and bank or payment-provider procedures.
8. Hotel Bookings
8.1 Check-in and Check-out
Standard check-in and check-out times are determined by the hotel or property. Early check-in and late check-out are subject to availability and may attract additional charges.
8.2 Cancellation and No-show
Cancellation charges vary by property, rate plan, season, and booking conditions.
Some bookings may be partially refundable.
Some bookings may be fully non-refundable.
Failure to check in without prior cancellation may be treated as a no-show and may result in forfeiture of the full booking amount.
8.3 Guest Conduct
Guests must comply with hotel rules, property policies, safety instructions, and applicable local laws.
Hotels may refuse accommodation, ask a guest to leave, or impose charges for misconduct, damage, non-payment, or violation of property rules. Any resulting loss or refund denial shall be the responsibility of the guest.
9. Farm Stays and Homestays
9.1 Nature of Stay
Farm stays and homestays may be located in rural, natural, or remote environments and may involve animals, uneven terrain, limited connectivity, basic facilities, or weather-related inconvenience.
Guests acknowledge and accept the inherent risks associated with such stays.
9.2 Guest Responsibilities
Guests must:
Follow the instructions of the host or property manager.
Supervise children and vulnerable persons at all times.
Respect the property, staff, local community, animals, and surroundings.
Use facilities responsibly and observe safety instructions.
9.3 Property Damage
Any damage caused to the property, furnishings, equipment, or premises may be charged directly by the property owner or recovered from any security deposit, where applicable.
10. Cancellation, Amendment, and Refunds
All cancellations, amendments, and refunds are governed by the policies of the relevant airline, hotel, homestay, farm stay, tour operator, or other supplier.
Some services may be partially or fully non-refundable.
Refunds, where approved, will be processed only after confirmation from the relevant supplier.
Triprise service fees, convenience fees, and payment gateway charges may be non-refundable.
Refund amounts and timelines may vary based on supplier policy and payment method.
11. No-show Policy
Failure to use a booked service without prior cancellation or proper communication may result in full or partial forfeiture of the booking amount, with no refund entitlement.
12. Travel Documents and Compliance
Customers are solely responsible for obtaining and carrying valid travel documents, including:
Passport
Visa
Transit visa or permit
Health certificates or vaccination records
Immigration and customs compliance documents
Any other document required by airlines, governments, or destination authorities
Triprise is not responsible for denied boarding, denied entry, deportation, fines, delays, or losses arising from incomplete, invalid, or incorrect travel documentation.
13. Travel Insurance
Travel insurance is strongly recommended for coverage relating to:
Medical emergencies
Trip cancellation or interruption
Flight delays
Lost, delayed, or damaged baggage
Personal accidents
Other travel-related risks
Travel insurance is not included in any booking unless explicitly stated in the booking confirmation or service description.
14. Limitation of Liability
To the maximum extent permitted by law, Triprise Private Limited shall not be liable for:
Acts, omissions, negligence, or misconduct of third-party service providers.
Accidents, injuries, illness, death, loss, theft, or damage to property.
Delays, cancellations, schedule changes, or service disruptions.
Force majeure events.
Indirect, incidental, special, punitive, or consequential losses.
Loss of profits, business opportunities, goodwill, or data.
Triprise’s total liability, if any, arising from a booking shall not exceed the amount actually paid to Triprise for the affected service.
15. Force Majeure
Neither Triprise nor the customer shall be liable for failure or delay in performance caused by events beyond reasonable control, including natural disasters, floods, earthquakes, epidemics, pandemics, government restrictions, war, terrorism, civil unrest, strikes, lockouts, technical failures, or other unforeseeable circumstances.
16. Privacy and Data Protection
Triprise processes customer data in accordance with applicable Indian data protection laws and its Privacy Policy.
By using Triprise services, you consent to the collection, storage, and sharing of necessary personal information with airlines, hotels, suppliers, payment processors, and other service providers strictly for booking, payment, verification, and service-fulfilment purposes.
17. Intellectual Property
All content, branding, logos, text, graphics, design elements, software, and materials available on the Triprise website or platforms are the property of Triprise Private Limited or its licensors.
No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission from Triprise.
18. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
The courts at Guntur, Andhra Pradesh, shall have exclusive jurisdiction over any dispute, claim, or matter arising from these Terms or the use of Triprise services.
19. Modification of Terms
Triprise Private Limited may amend, update, or modify these Terms at any time. The updated version will be published on the Triprise website with a revised “Last Updated” date.
Continued use of the website or services after publication of updated Terms constitutes acceptance of the revised Terms.
20. Contact Information
For bookings, complaints, privacy-related concerns, data requests, or general support:
Triprise Private Limited
Chilakaluripet, Guntur District,
Andhra Pradesh, India – 522616
Email: ceo@triprise.in
Website: https://triprise.in