Triprise Private Limited
Effective Date: 10 August 2026
Last Updated: 10 August 2026
This Shipping & Delivery Policy governs the delivery of booking confirmations, e-tickets, vouchers, invoices, and other service-related documents for all bookings made through Triprise Private Limited (“Triprise”, “we”, “us”, or “our”) via our website, mobile platforms, payment gateways, or offline channels.
By making a booking with Triprise, you agree to this Policy in addition to our Terms & Conditions, Privacy Policy, Refund Policy, and Cancellation Policy.
1. Applicability
This Policy applies to:
Domestic and international customers.
Domestic and international flight bookings.
Hotel, resort, homestay, and farm-stay bookings.
Travel packages and related travel services, where applicable.
All payments made online or offline through Triprise.
2. Mode of Delivery
All services and booking documents offered by Triprise are delivered digitally. Triprise does not provide physical shipping or courier delivery.
Digital delivery may include:
Flight e-tickets
Hotel, homestay, or farm-stay booking vouchers
Booking confirmations and booking references
Invoices and payment receipts
Amendment confirmations
Cancellation confirmations
Refund-status communications, where applicable
Delivery channels may include:
Registered email address
SMS notifications
WhatsApp notifications, where opted in
Customer dashboard or account area, if available
3. Delivery Timelines
3.1 Flight Bookings
Flight e-tickets are generally delivered immediately or within a few minutes after successful payment and airline ticket issuance.
In rare cases involving manual verification, airline-system delays, payment verification, or high booking volume, delivery may take up to 24 hours from successful payment.
3.2 Hotel, Homestay, and Farm-Stay Bookings
Booking vouchers or confirmations are generally delivered within 24 hours of successful payment.
Certain properties may require direct confirmation from the hotel, host, or property manager. In such cases, delivery may take additional time, and Triprise will communicate the status where possible.
3.3 Other Travel Services
For holiday packages, transport bookings, or other travel-related services, delivery timelines will be as stated at the time of booking or in the booking confirmation.
4. Customer Responsibility
Customers are responsible for providing a valid, active, and accessible email address and mobile number at the time of booking.
Triprise shall not be responsible for non-delivery or delayed delivery caused by:
Incorrect or outdated email addresses or mobile numbers
Emails being marked as spam, junk, or promotions
Email inbox storage limits or filtering rules
Network, telecom, or internet-service disruptions
Customer-side device, application, or account issues
Failure to check spam, junk, or promotional folders
Customers should contact Triprise promptly if a confirmation is not received within the applicable timeline.
5. Failed or Delayed Delivery
If you do not receive your booking confirmation, e-ticket, or voucher within the stated timeline:
Check your spam, junk, and promotions folders.
Verify that the email address and mobile number provided during booking are correct.
Contact Triprise at ceo@triprise.in.
Provide your booking reference number, registered email address, mobile number, and payment details.
After verification, Triprise will re-send the confirmation or issue the applicable booking document through the available digital channel.
6. Changes After Delivery
Any change, amendment, cancellation, or correction requested after delivery of an e-ticket, voucher, or booking confirmation shall be governed by:
The applicable airline fare rules and conditions of carriage.
The hotel, homestay, farm-stay, or supplier cancellation and amendment policy.
Triprise’s Cancellation Policy and Refund Policy.
Revised e-tickets, vouchers, or confirmations, where issued, will be delivered through the same digital process described in this Policy.
7. International Customers
For international customers, all booking confirmations, e-tickets, vouchers, invoices, and related communications are delivered digitally by email or other approved messaging channels.
No physical documents are shipped across borders.
Customers are responsible for ensuring they can access their email and messaging services while travelling and for complying with any local communication or documentation requirements.
8. No Physical Shipping
Triprise Private Limited does not:
Courier travel documents.
Ship physical tickets.
Deliver physical products.
Provide cross-border physical shipping.
Guarantee delivery of printed documents.
If a customer requires a printed copy, they may print the digital e-ticket, voucher, invoice, or confirmation themselves.
9. Service Interruptions
Triprise shall not be liable for delivery delays or failures caused by circumstances beyond its reasonable control, including:
Airline, hotel, or supplier system outages
Payment-gateway delays or transaction failures
Airline strikes or operational disruptions
Technical failures, server downtime, or internet disruptions
Telecom or network outages
Natural disasters, epidemics, pandemics, government restrictions, or other force majeure events
In such cases, Triprise will make reasonable efforts to restore delivery and communicate with affected customers.
10. Policy Updates
Triprise Private Limited may modify or update this Shipping & Delivery Policy at any time. Updated versions will be published on the Triprise website with a revised “Last Updated” date.
Continued use of Triprise services after publication of an updated Policy constitutes acceptance of the revised terms.
11. Contact Information
For delivery-related queries, missing confirmations, or reissue requests:
Triprise Private Limited
Chilakaluripet, Guntur District,
Andhra Pradesh, India – 522616
Email: ceo@triprise.in
Website: https://triprise.in